Privacy

Philippines Realty Market is a registered trademark located at Delane Road, Drayton, Norwich, Norfolk, NR8 6DL, England, U.K. The primary Data Controller for the purposes of EU Data Protection Legislation. 

Collection directly from you in response to our request

Most of the personal data we process about you comes directly from you (whether face to face, over the telephone, on a paper form, by email or online) for example:

• when you express an interest to one of our staff or representatives in buying real property;

• when you subscribe to Philippines Realty Market; to receive news about real estate and upcoming events relating to particular areas of interest;

• when you fill out a contact form;

• when you attend a Philippines Realty Market event.

Automatic collection when you visit our premises or our website

Your image may be collected by Philippines Realty Market if you attend our events. 

We collect data about your computer when you visit our website, which includes your internet address, your operating system and browser type. We use this information for our internal system administration, to help diagnose problems with our servers, to administer our website and monitor and improve the user experience.

We also collect data about you through cookies. A cookie is a simple text file that is stored on your computer or mobile device by our website’s server which allows our website to remember your preferences or transactions that are in progress. 

Collection of data from other sources

We may also obtain information about you and/or your property from other sources, for example:

• When someone introduces you to us;

• When you fill out contact form from third party social media platform such as facebook, linkedin and x.

We have set out below the types of personal data that we process, the purposes for which we use it and the legal grounds on which we process it. The Glossary contains more information about the legal grounds for processing. Here are examples of personal data, please note that the list is not exhaustive.

Purpose 

1. To provide you with requested services(for example, buying real property, property referral, events). For performance of a contract.

   • name, title, and contact details (including email address, postal address, telephone numbers)

   • your bank account details (if we need to pay you) or payment card details or bank transfer receipt (if you need to pay us)

   • the person or organization who has introduced you, and any fee they receive

   • details of the property to which the services relate

   • nature of the services including contractual terms

   • details of your insurance if your property remains at your risk

   • records of your communications with us

2. To evidence our compliance with legal requirements, (for example, knowing our clients and preventing money-laundering, payment of taxation and customs duties, anti-discrimination). Compliance with a legal obligation purposes.

   • your date of birth, identification documents (including photo) and the results of identification verification checks

   • details of your past transactions (including any tax paid or tax withheld) and/or shipments (including any permits obtained or duties paid)

   • any requirements relating to Philippines Realty Market obligation to make reasonable adjustments to accommodate a disability or otherwise meet your specific needs

   • any information relating to a dispute or legal proceeding

3. To provide you with details about new properties that fit your search criteria, other events or types of property that interest you, and Philippines Realty Market wider services. Legitimate Interests (for clients who have previously requested or received services)

   • your name, email address and/or postal address

   • your marketing and communication preferences (through subscription, or any hard copy or digital sign up)

   • your communications preferences for www.philippinesrealty.market.

4. To monitor the performance of our website and make your user experience better. A legitimate interests.

   • your internet address

   • your browser type and operating system

   • the data obtained from cookies, web logs and other similar technologies that monitor the use of our website and deliver more appropriate advertisements on or beyond our website

5. To monitor your use of our services, train our staff and improve your client or user experience as legitimate interests.

   • your complaints, opinions, responses to our surveys or market research

   • Your voice when you call Philippines Realty Market

Philippines Realty Market

Your personal data will be processed by us Philippines Realty Market that initially receives it, and may also be transferred to and processed by other property developer companies we partner with. Philippines Realty Market uses EU Commission approved standard contractual clauses to regulate the transfer and processing of data between group companies.

Outside the Philippines Realty Market

We do not transfer your personal data to organisations who wish to use it for their own marketing promotions or other purposes. We only transfer your personal data to other organisations where it is necessary to enable us to provide you with the services you have requested (for example: we may transfer your data to our bank, payment card acquirers, insurers, event venues, fulfilment and distribution. Where we do so it will be on the basis that these organisations are required to keep the information confidential and secure, and they will only use the information to carry out the instructed services. 

We will also transfer your personal data that you provide to us regarding requested services for properties directly to our affiliate agents and brokers who are able to directly handle your request.

We also will use your personal data at times to conduct anti-money laundering and trade sanction checks and to assist with fraud and crime prevention and detection.

No government entity has direct access to your data. Where we receive a request from a government or law enforcement authority to provide your data, we will only disclose such information where we are ordered to do so by a court, or we are otherwise satisfied after internal review that the body making the request has both the right to seek disclosure and has followed the correct process.

We will retain your personal data for as long as is necessary to provide the relevant services, maintain business records to satisfy tax, legal and other regulatory requirements, and protect and defend against potential legal claims. 

We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided via our website, or by any other means electronic or otherwise.

We use a variety of security technologies and procedures to help protect your personal details from unauthorised physical and electronic access.

As effective as modern security practices are, we cannot guarantee the complete security of personal data held in our systems, nor that that information you supply through the internet or any computer network is entirely safe from unauthorised intrusion, access or manipulation during transmission. Any transmission is at your own risk. We will not be liable for any resulting misuse of your personal data.

Philippines Realty Market websites may contain links to other websites not operated by us. The information you provide to us will not be transmitted to other websites, but these other websites may collect personal information about you in accordance with their own privacy notice. Philippines Realty Market cannot accept any responsibility for the privacy practices or content of those websites. 

We try to be as open as we can about the data that we process and recommend you ask us if you have questions about the data we hold on you.

Subject Access Requests

If you are a resident of the EU, you have the legal right to make a “subject access request”. If you exercise this right and we process personal data about you by automated means or as part of a Filing System, we are required to provide you with a description and copy of that personal data, and tell you why we are processing it.

Other rights for EU residents

As well as your subject access right, you may have a legal right to have your personal data rectified or erased, to object to its processing, or have its processing restricted.

If you have provided us with data about yourself and the grounds for processing is Contract or Consent (see What personal data do we process and why?), you have the right to be given the data in machine readable format for transmitting to another data controller.

If we are relying on Consent as the grounds for processing your data (see What personal data do we process and why?), you may withdraw consent at any time. This will not affect the lawfulness of Philippines Realty Market processing of your data prior to your withdrawal.

Rights for California residents

If you are a resident of California you may have a right pursuant to Section 1798.83 of the California Civil Code to obtain certain information about the types of personal data that we have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties.

Your Consumer Rights Under U.S. State-Specific Privacy Laws

Consumers covered by U.S. state-specific privacy laws have the right to request information regarding their personal information and certain additional details regarding our information practices. California consumers have the right to request deletion of their personal information (subject to certain exceptions). Covered consumers also have the right to opt out of sales of personal information, if applicable. We describe how covered consumers can exercise their rights under the relevant state privacy laws below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing a notarized power of attorney evidencing that you have empowered the authorized agent to exercise your rights on your behalf. We will not discriminate against you if you choose to exercise your rights under the applicable state laws.

Sharing of information: Covered U.S. consumers are entitled to request certain information with respect to the types of personal information we share with third parties for direct marketing purposes or to opt out of such sharing.

Right to Know: You may request access to the specific pieces of personal information we have collected about you in the last 12 months. You may also request additional details about our information practices, including the categories of personal information we have collected, the sources of collection, the purpose for collecting information, the categories of information we share, and the categories of third parties with whom we share information. You may make a request for such information and we will contact you after receiving your request to verify your identity.

Deletion: You may request that we delete the personal information we have collected about you (subject to certain exceptions). Please note that we may retain certain information as required or permitted by applicable law. You may make this request and we will contact you after receiving your request to verify your identity. If you request to delete your personal information, some of our products and services may no longer be available to you.

"Do Not Sell:" Pursuant to certain U.S. state laws, covered consumers have the right to opt out of the "sale" of their personal information as defined in the relevant laws. Covered consumers who wish to opt out of the "sale" of their personal information may do so and we will contact you after receiving your request to verify your identity.

Please contact us if you would like to exercise any of your rights explained above in relation to your personal data.

If you have any queries in relation to Philippines Realty Market processing of your personal data please contact us. You can also email with subject header privacy to: margaritafeaks@philippinesrealty.market. 

If you have any complaints relating to the processing of your personal data, please contact us  or email with subject header complaints to: margaritafeaks@philippinesrealty.market. You may raise a complaint with the UK Information Commissioner (https://ico.org.uk/) or your local regulator if you consider that we have infringed applicable data privacy laws when processing your personal data. This right is without prejudice to any other administrative or judicial remedy you might have. 

Compliance with a legal obligation - processing is necessary to ensure we comply with our legal and regulatory obligations.

Consent - you have given specific consent to the processing of your personal data.

Data Controller - the person who determines the purposes and means of processing personal data.

EEA - the European Economic Area which comprises countries that are members of the European Union and Norway, Iceland and Liechtenstein.

Filing System - a structured set of personal data that is accessible according to specific criteria.

Legitimate Interests - processing is necessary for our or a third party’s legitimate interests in carrying on, managing and administering our respective businesses effectively and properly (except where our or the third party’s interests are overridden by your own interests, rights and freedoms).

Performance of a contract - processing is necessary to carry out our contractual duties, exercise our contractual rights or otherwise perform our contract with you, or to take steps at your request to enter a contract.

Personal Data - any data relating to an identified or identifiable natural person. This can include names, user ID, location data, email addresses, photographs, job applications, purchase history, user account information, opinions, and correspondence to and from an individual.

Processing - any operation performed on personal data, such as collection, recording, storage, retrieval, use, combining it with other data, transmission, disclosure or deletion.

Public Interest - processing is necessary for the performance of a task carried out in the public interest.